Privacy Policy

Introduction

At Snapmarket, we prioritize your privacy. This policy outlines our approach to collecting, using, and safeguarding your personal information. We are committed to being transparent and diligent in our handling of client data.

Information Collection

• Essential Details: We collect fundamental information such as your name, email, and organizational details to facilitate our collaboration.
• Brand Details: We collect organizational details you provide through onboarding, discovery calls, and project collaboration to most closely represent and match the brand style, tone, messaging, and provide other relevant services like industry market monitoring.
• Project Details: We collect information you provide in the context of project collaboration in order to complete services.

Usage of Information

• Communication: Your contact details enable us to maintain open lines of communication, ensuring our collaborations are effective and efficient.
• Service Enhancement: Occasionally, we may use feedback or data to refine our offerings and ensure we're consistently meeting your needs.

Our Tools and Platforms

We employ a suite of tools to deliver our services. These platforms have robust privacy measures:

• Linear: Our chosen tool for project management, renowned for its security protocols.
• Glide: The foundation of our Snapmarket client portal, with stringent security measures.
• Additionally, we use trusted platforms like Google Workspace, 1Password, Slack, Stripe, Figma, Loops, Assembly, Loom, Webflow, Arc.net, and Notion. Each of these tools adheres to high standards of data protection.
• We use anonymized analytics services Google Analytics, Google Search Console, and Hotjar.

Our Protective Stance

Your information is sacrosanct to us. Most of our platforms, if not all, are GDPR compliant and SOC II certified. We continuously assess our tools and processes to ensure we're upholding the highest levels of data security.

Data Sharing

Your personal data remains confidential. We do not share your information with third parties outside the necessary platforms mentioned, which are instrumental in our service delivery. We will never sell your data.

Updates to This Commitment

As the digital landscape evolves, so might our policy. Rest assured, any changes will be communicated, as transparency remains central to our operations.

Inquiries and Concerns

Should you have any questions or require clarification on our data practices, please don't hesitate to reach out. We're committed to addressing any concerns you might have.

Email: security@snapmarket.co.

Conclusion

Your trust is invaluable to us. We're dedicated to treating your data with the utmost respect and care, ensuring you can collaborate with Snapmarket with complete confidence.

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